Managing your payment details depends on the platform you used for your purchase.
If you purchased your subscription via our website and your credit card is about to expire, you'll receive an email from Stripe, our payment platform, with a link to update your details before your automatic renewal. However, it's not possible to change your payment details for other reasons.
If you bought your subscription via the App Store, you can update your details directly from your Apple ID. Follow these instructions: Add a payment method to your Apple ID.
If you bought your subscription via Google Play, follow these instructions: How to add, remove or edit your Google Play payment method.
If you bought your subscription via PayPal, you can amend your details following these instructions: How do I update my debit or credit card on PayPal? Don't forget to also update your preferred payment method: How do I set a card as a preferred payment method?
If you need any assistance or have questions about your subscription details, we're here to help!
Reach out to our Customer Satisfaction team at team@busuu.com or fill out the contact form here.