At Busuu, we want you to be satisfied with our language-learning courses. If you find that Busuu isn’t the right tool for you at this time, don’t worry! We offer a 14-day money-back guarantee for your peace of mind.
Please note that the 14-day money-back guarantee applies only to your initial payment for a Premium subscription. We are unable to provide refunds for automatic renewals or other billing cycles. To avoid renewal charges, please follow the instructions here to cancel your plan at least 24 hours in advance.
To get your refund under the 14-day guarantee, simply contact us!
Reach out to our Customer Satisfaction team at team@busuu.com or fill out the contact form here.