If you are facing any technical difficulties during your Live Lesson, such as connectivity issues, camera or microphone problems, or encountering errors while starting the lesson, please review our Busuu Live: Set up and Basic Troubleshooting Guide. Following these instructions should help you join the lessons without worrying about potential or unexpected technical issues.
If the issue occurs during your lesson, please use the "Report issue" option as displayed in the video below:
If your issue is not related to any technical problem, or if you are facing difficulties in navigating your Live Lesson(s), or for any other concerns not covered in the above article, you can always contact our team, who will be happy to assist you.
Reach out to our Customer Satisfaction team at livesupport@busuu.com or fill out the contact form here.
| Busuu Live Lessons are exclusively available as part of Busuu for Business. To find out more about Busuu for Business, please visit the website here. For FAQ, visit here. |