If you're using our app and find an issue with an exercise within a lesson, we’d be grateful to know. Just tap on the ⋮ button at the top of your screen and choose ' Report issue'.
Studying on our website or can't send a report from the app? No worries – just reach out to our team directly. If possible, please include:
- Where you found the error (like Level A1 - Chapter 1 - Lesson “Hello”)
- The make and model of your device
- If you're on the web, your browser
- If you're using the app, your app version
- Your device's operating system (MacOS Sierra, iOS 16, Android 13, etc.)
- Any screenshots that could help us understand the problem better
Reach out to our Customer Satisfaction team at team@busuu.com or fill out the contact form here.
We appreciate your patience and help in making Busuu the best it can be!