If I have a problem who can assist me? December 19, 2019 15:15 Updated Follow If you are facing any difficulties whilst using Busuu, please send us an email at: firstname.lastname@example.org Our client support team will be in touch with you as soon as possible. Related articles I need support. Who can I contact? How do I cancel my subscription? Can I delete my progress? What is Busuu's refund policy? I lost access to Premium, what can I do?