If you bought your Busuu subscription on the iOS App Store, and wish to
- change your payment details,
- check the renewal date,
- cancel your subscription
- or request a refund, then you will need to do that from your iTunes account.
You can find more information here: https://support.apple.com/en-gb/HT202039.
If you wish to cancel your subscription, follow the steps described here: https://support.apple.com/en-gb/HT202039.
If you wish to request a refund, please contact Apple Customer Support as Busuu cannot process a refund for a payment made via the App Store.
Apple have their own refund policy, we can therefore not guarantee that your request will be accepted.