If you bought your busuu subscription on the iOS App Store, and wish to

  • change your payment details,
  • check the renewal date,
  • cancel your subscription
  • or request a refund, then you will need to do that from your iTunes account.

You can find more information here: https://support.apple.com/en-gb/HT202039.

If you wish to cancel your subscription, follow the steps described here: https://support.apple.com/en-gb/HT202039.

If you wish to request a refund, please contact Apple Customer Support as busuu cannot process a refund for a payment made via the App Store.

Apple have their own refund policy, we can therefore not guarantee that your request will be accepted.

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