If you have purchased via our app and do not yet have access to our Premium features, you can go back to the subscribe page and press the "Restore purchases" button. This should sync your purchases with your account to allow you to continue learning immediately.

However, if this does not work, then please provide your proof of purchase and we will manually adjust your account.

For our iOS app:

https://support.apple.com/en-gb/HT204530

For our Android app:

https://support.google.com/googleplay/answer/113410?co=GENIE.Platform%3DAndroid&hl=en

Have more questions? Submit a request