Please make sure you have the latest version of the Flash Player plugin by visiting You might also want to clear the cache and cookies in your browser.

You can also go to and click on "d5xq2cphu07z6," in the list and select "Delete website".

This should help to disable the microphone connection, so that the when you close and re-open the browser and go to a recording exercise, you can start again.

You should be able to select "I have a microphone" after which a pop-up window appears - you need to accept the busuu-plugin by pressing "Allow" and selecting "Remember".

If your microphone is working properly, then changing the Flash Settings as described above should resolve any issues.

Please let us know if you are still having problems.

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