To clear your browser cache and temporary internet files (cookies) you can follow the below links depending on the browser you use:

Chrome: https://support.google.com/accounts/answer/32050?hl=en
Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

For mobile users we recommend uninstalling and then reinstalling the app to eradicate any problems.

For iOS you can restore in-app purchases within the app or AppStore.

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