{"count":7,"next_page":null,"page":1,"page_count":1,"per_page":25,"previous_page":null,"results":[{"id":4409164964113,"url":"https://busuu.zendesk.com/api/v2/help_center/en-gb/articles/4409164964113.json","html_url":"https://help.busuu.com/hc/en-gb/articles/4409164964113-Busuu-Live-Student-Code-of-Conduct","author_id":367104898138,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":12,"vote_count":22,"section_id":28255254233234,"created_at":"2021-10-18T09:49:35Z","updated_at":"2026-04-22T18:39:04Z","name":"Busuu Live Student Code of Conduct","title":"Busuu Live Student Code of Conduct","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-08-27T15:37:05Z","user_segment_id":null,"permission_group_id":204009,"content_tag_ids":[],"label_names":[],"body":"\u003ch2 class=\"wysiwyg-text-align-justify\" id=\"h_01K0W49HZE75WKP2X4TK2RVKSX\"\u003e1. Communicate with Busuu Live teachers and staff in a polite and professional manner\u003c/h2\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eOur teachers are professional language teachers who are here to help you throughout your learning process, and Busuu’s Support Team is here to assist you. As this is a professional, academic setting, it is important to treat it as such in order to maintain a healthy community of teachers and students.\u003c/p\u003e\u003ch2 class=\"wysiwyg-text-align-justify\" id=\"h_01K0W49HZEAEV2BXVZ142QXA5V\"\u003e2. Be mindful of your teacher’s time and our cancellation policy\u003c/h2\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eRemember that not only does your teacher spend time with you during the lesson, but also has to dedicate some of their free time to prepare for it to guarantee your learning goals are met.\u003c/p\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eIf you cannot make your lesson, please cancel it as much in advance as possible. We follow a 24-hour cancellation policy, which means your credit will be automatically restored as long as you cancel your lesson more than 24 hours in advance. Otherwise, you will forfeit the credit.\u003c/p\u003e\u003ch2 class=\"wysiwyg-text-align-justify\" id=\"h_01K0W49HZE5ZKMS5SGXNHK6NMK\"\u003e3. Children on Busuu Live\u003c/h2\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eBy accessing or using the Site, you confirm that you agree to be bound by the Terms of Service (see below). You also confirm that you are either at least 18 years old or, if you are younger than 18, that you have the permission of your parent or legal guardian, who will take responsibility for your compliance with the Terms of Service. \u003cspan class=\"wysiwyg-underline\"\u003eThe Service is not intended for use by any children under the age of 13\u003c/span\u003e.\u003c/p\u003e\u003ch2 class=\"wysiwyg-text-align-justify\" id=\"h_01K0W49HZES67R8GFWCHTY05HZ\"\u003e4. Live student bannable offences\u003c/h2\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eThe following actions are not permitted and may lead to account deactivation and removal from the platform.\u003c/p\u003e\u003col\u003e\n\u003cli aria-level=\"1\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eAny attempt to send or receive money from Busuu Live teachers or other students.\u003c/p\u003e\u003c/li\u003e\n\u003cli aria-level=\"1\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eAny attempt to recruit Busuu Live teachers to work or study off-platform.\u003c/p\u003e\u003c/li\u003e\n\u003cli aria-level=\"1\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eSending or requesting private contact information from Busuu Live teachers or other students: email, phone number, social media, address, links to other platforms...\u003c/p\u003e\u003c/li\u003e\n\u003cli aria-level=\"1\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eAttending Busuu Live lessons off-platform.\u003c/p\u003e\u003c/li\u003e\n\u003cli aria-level=\"1\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eThe use of abusive or offensive language, harassment, threats or bullying towards Busuu Live teachers, students, or staff.\u003c/p\u003e\u003c/li\u003e\n\u003cli aria-level=\"1\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eSexual talk, nudity.\u003c/p\u003e\u003c/li\u003e\n\u003cli aria-level=\"1\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eFraudulent use of credit cards or other payment methods.\u003c/p\u003e\u003c/li\u003e\n\u003cli aria-level=\"1\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eIdentity fraud and/or falsely posing as a student.\u003c/p\u003e\u003c/li\u003e\n\u003cli aria-level=\"1\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eMoney laundering or theft.\u003c/p\u003e\u003c/li\u003e\n\u003cli aria-level=\"1\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eSpam messaging.\u003c/p\u003e\u003c/li\u003e\n\u003cli aria-level=\"1\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eRepeatedly asking for free lessons and services.\u003c/p\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003ch3 class=\"wysiwyg-text-align-justify\" id=\"h_01K0W4B5YBZMA89C5D5MP31CDP\"\u003eFor Busuu's complete Terms of Service, please see \u003ca href=\"https://www.busuu.com/terms\"\u003ehere\u003c/a\u003e.\u003ca href=\"https://www.busuu.com/en/terms\"\u003e \u003c/a\u003e\n\u003c/h3\u003e","user_segment_ids":[],"snippet":"in order to maintain a healthy community of teachers and \u003cem\u003estudents\u003c/em\u003e. 2. Be mindful of your teacher’s time and our cancellation","result_type":"article"},{"id":16450058019217,"url":"https://busuu.zendesk.com/api/v2/help_center/en-gb/articles/16450058019217.json","html_url":"https://help.busuu.com/hc/en-gb/articles/16450058019217-How-do-I-redeem-a-voucher-or-discount-code","author_id":386865339237,"comments_disabled":true,"draft":false,"promoted":false,"position":7,"vote_sum":5,"vote_count":101,"section_id":12823445584530,"created_at":"2023-06-24T20:02:59Z","updated_at":"2026-10-01T14:58:54Z","name":"How do I redeem a voucher or discount code?","title":"How do I redeem a voucher or discount code?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2024-08-28T12:59:04Z","user_segment_id":null,"permission_group_id":204009,"content_tag_ids":[],"label_names":["premium","subscription","promotion","code","voucher","discount","coupon","price","redeem"],"body":"\u003cp class=\"wysiwyg-text-align-justify\"\u003eIf you've got a voucher or discount code, here's how to use it.\u003c/p\u003e\n\u003ch2 id=\"h_01H9K91AGWGPRDNH78MXFDCZVV\" class=\"wysiwyg-text-align-justify\"\u003eVouchers\u003c/h2\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eVouchers are codes (usually 10-11 digits) that give you Premium free of charge for a certain period. You can redeem them on both our website and the Busuu Android app.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eFrom our website:\u003c/p\u003e\n\u003col class=\"wysiwyg-text-align-justify\"\u003e\n\u003cli\u003eLog in and click on your \u003cstrong\u003eProfile\u003c/strong\u003e icon at the top of the screen.\u003c/li\u003e\n\u003cli\u003eClick on '\u003cimg src=\"https://help.busuu.com/hc/article_attachments/21019509240978\" alt=\"Screenshot\" width=\"20\" height=\"16\"\u003e \u003cstrong\u003e\u003ca href=\"https://www.busuu.com/en/voucher\"\u003eRedeem a voucher\u003c/a\u003e\u003c/strong\u003e'.\u003c/li\u003e\n\u003cli\u003eEnter your voucher code to upgrade to Premium.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eYou can also visit the 'Redeem a voucher' page \u003cstrong\u003e\u003ca href=\"https://www.busuu.com/en/voucher\"\u003ehere\u003c/a\u003e\u003c/strong\u003e.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eFrom the Android app:\u003c/p\u003e\n\u003col class=\"wysiwyg-text-align-justify\"\u003e\n\u003cli\u003eTap on the \u003cstrong\u003eMe\u003c/strong\u003e tab.\u003c/li\u003e\n\u003cli\u003eTap the \u003cstrong\u003eSettings\u003c/strong\u003e button on the top right.\u003c/li\u003e\n\u003cli\u003eScroll down to '\u003cstrong\u003eRedeem a voucher\u003c/strong\u003e' and click on it.\u003c/li\u003e\n\u003cli\u003eEnter your voucher code to activate Premium.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2 id=\"h_01H9K94K0A94RZTQD8XGMVZEF6\" class=\"wysiwyg-text-align-justify\"\u003eDiscounts\u003c/h2\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eDiscounts are codes that offer a year of Premium at a reduced price. Please note, these can only be redeemed on our website via the Discount page\u003cstrong\u003e\u003cfont color=\"#1155cc\"\u003e \u003ca href=\"https://www.busuu.com/en/discount\"\u003ehere\u003c/a\u003e\u003c/font\u003e\u003c/strong\u003e. If you received a discount code via email, we’ll apply it automatically when you use the link provided in the email. Discounts may vary across different platforms.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003ePlease remember, unless stated otherwise at checkout, discounts apply only to the first year and not to automatic renewals or additional payment cycles.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eIf you're having trouble with a voucher or discount code, don't hesitate to contact us.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eReach out to our Customer Satisfaction team at \u003ca href=\"mailto:team@busuu.com\"\u003eteam@busuu.com\u003c/a\u003e or fill out the contact form \u003ca href=\"https://help.busuu.com/hc/en-us/requests/new\"\u003e\u003cstrong\u003ehere\u003c/strong\u003e\u003c/a\u003e.\u003c/p\u003e","user_segment_ids":[],"snippet":"only be redeemed on our website via the \u003cem\u003eDiscount\u003c/em\u003e page here. If you received a \u003cem\u003ediscount\u003c/em\u003e code via email, we’ll apply it automatically","result_type":"article"},{"id":16746012938001,"url":"https://busuu.zendesk.com/api/v2/help_center/en-gb/articles/16746012938001.json","html_url":"https://help.busuu.com/hc/en-gb/articles/16746012938001-How-do-I-get-other-learners-to-correct-my-exercises","author_id":386865339237,"comments_disabled":true,"draft":false,"promoted":false,"position":3,"vote_sum":-11,"vote_count":93,"section_id":12823688847250,"created_at":"2023-07-05T14:12:45Z","updated_at":"2026-09-17T15:51:48Z","name":"How do I get other learners to correct my exercises?","title":"How do I get other learners to correct my exercises?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-03-11T19:54:33Z","user_segment_id":null,"permission_group_id":204009,"content_tag_ids":[],"label_names":["correction","exercise","community","correct","communicate","corrections","exercises"],"body":"\u003cp class=\"wysiwyg-text-align-justify\"\u003eOnce you've completed an exercise, it's automatically sent to our Community. Here, it can be viewed and corrected by students who are native or advanced speakers of the language you're learning.\u003c/p\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eThe best way to get more corrections is to connect with friends on Busuu. When adding new friends, consider connecting with those who speak the language you're studying and who are also learning your language. It's a win-win! See more info on sending your exercises to Busuu friends \u003ca href=\"https://help.busuu.com/hc/en-us/articles/16746837904529\"\u003e\u003cstrong\u003ehere\u003c/strong\u003e\u003c/a\u003e.\u003c/p\u003e","user_segment_ids":[],"snippet":"to our Community. Here, it can be viewed and corrected by \u003cem\u003estudents\u003c/em\u003e who are native or advanced speakers of the language you're","result_type":"article"},{"id":18211918590226,"url":"https://busuu.zendesk.com/api/v2/help_center/en-gb/articles/18211918590226.json","html_url":"https://help.busuu.com/hc/en-gb/articles/18211918590226-How-do-I-book-a-Live-Lesson","author_id":386865339237,"comments_disabled":true,"draft":false,"promoted":false,"position":4,"vote_sum":5,"vote_count":7,"section_id":28255254233234,"created_at":"2024-04-09T17:02:26Z","updated_at":"2026-07-17T16:10:19Z","name":"How do I book a Live Lesson?","title":"How do I book a Live Lesson?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-09-03T17:17:06Z","user_segment_id":null,"permission_group_id":204009,"content_tag_ids":[],"label_names":["live lesson","group lesson","live lessons","private lessons","private lesson","group lessons","book lesson","book lessons"],"body":"\u003cp class=\"wysiwyg-text-align-justify\"\u003eAfter accessing the \u003cimg style=\"box-sizing: border-box; border: 0px; height: auto; max-width: 100%; color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\" src=\"https://help.busuu.com/hc/article_attachments/18211918561042\" width=\"20\" height=\"16\"\u003e\u003cstrong style=\"box-sizing: border-box; font-weight: bold; color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e Live Lessons\u003c/strong\u003e section from Busuu on the website or via the direct link \u003cspan style=\"color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\"\u003e\u003cstrong\u003e\u003ca href=\"https://live.busuu.com/?tab=upcoming\"\u003ehere\u003c/a\u003e\u003c/strong\u003e\u003c/span\u003e, you will see the lesson option available for you to book (\u003cstrong\u003ePrivate Lessons\u003c/strong\u003e and/or \u003cstrong\u003eLive Group Lessons\u003c/strong\u003e).\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-center\"\u003e\u003cimg src=\"https://help.busuu.com/hc/article_attachments/29213156064530\"\u003e\u003c/p\u003e\n\u003ch2 id=\"h_01HV1SEZCRFF9T0VN57D61X5XS\" class=\"wysiwyg-text-align-justify\"\u003ePrivate Lessons\u003c/h2\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eFirst thing first, after clicking the \"\u003cstrong\u003eSee lessons\u003c/strong\u003e\" button, simply use the filters to select your \u003cstrong\u003eLanguage\u003c/strong\u003e from \u003ca href=\"https://help.busuu.com/hc/en-gb/articles/18207237260562-What-languages-can-I-have-Live-Lessons-in\"\u003ethe options available\u003c/a\u003e.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eThen it's time to choose your teacher! To find one that best suits your learning needs, you can use the filters to search for teachers who speak an additional language than the one you are studying. You can also filter by time of the day and day of the week by using the \u003cstrong\u003eAvailability\u003c/strong\u003e and \u003cstrong\u003eTime of day\u003c/strong\u003e filters to find someone who is available when you are.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eAs you move through the filters or scroll through the screen, you will see a list of our carefully selected teachers with more information about them. Each teacher is also assigned a \u003cimg src=\"https://help.busuu.com/hc/article_attachments/18211918567058\" alt=\"Screenshot 2024-04-09 at 17.58.56.png\" width=\"18\" height=\"15\"\u003estar rating, compiled from feedback from other students just like you.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eOnce you find someone who fits your needs, click the \"\u003cstrong\u003eSee availability\u003c/strong\u003e\" button and select your time slot to book your lesson.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eLet the teacher know your language level and what you'd like to work on; the more details you provide the better the teacher can prepare for the lesson, and then go for the \"\u003cstrong\u003eBook now\u003c/strong\u003e\" button. You'll then be able to add it to your calendar of choice, and this will also appear in your \u003cstrong\u003eUpcoming\u003c/strong\u003e lessons on your dashboard. This will be further confirmed by an email.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eRemember, once you have booked a private lesson, you can contact your teacher using the chat feature from the Busuu Live dashboard.\u003c/p\u003e\n\u003ch2 id=\"h_01HV1SF9YEDMZZ4HQ53NMSET4E\"\u003eLive Group Lessons\u003c/h2\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eEach of our Live Group Lessons is crafted by experts and forms an integral part of our Busuu courses, so you can encounter them as you go through your self-paced lessons within the \u003cimg src=\"https://help.busuu.com/hc/article_attachments/18211938341266\" width=\"20\" height=\"16\"\u003e \u003cstrong\u003eLearn\u003c/strong\u003e section on the Busuu website.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-center\"\u003e\u003cimg src=\"https://help.busuu.com/hc/article_attachments/18211918572178\" width=\"537\" height=\"125\"\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eTo book one, you first need to click the \"\u003cstrong\u003eBook lesson\u003c/strong\u003e\" button just under \u003cstrong\u003eGroup Lessons\u003c/strong\u003e.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eYou will then see a chapter list on the left side of the screen, which will list all the lessons available for the language selected. Here, you can filter by language or level. You can also filter your lessons by time of the day and day of the week by using the \u003cstrong\u003eAvailability\u003c/strong\u003e and \u003cstrong\u003eTime of day\u003c/strong\u003e filters at the top of the screen, right next to the scheduler.\u003c/p\u003e\n\u003ctable style=\"border-collapse: collapse; width: 100%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd class=\"wysiwyg-text-align-center\" style=\"width: 33.5715%;\"\u003e\u003cimg src=\"https://help.busuu.com/hc/article_attachments/18211938345490\" width=\"220\" height=\"230\"\u003e\u003c/td\u003e\n\u003ctd style=\"width: 66.4285%;\"\u003e\u003cimg src=\"https://help.busuu.com/hc/article_attachments/18211918576786\" alt=\"Screenshot 2024-04-09 at 17.21.39.png\"\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eOnce you are done, you will see a list of the lessons that match your selection.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eFrom here, you may simply click the \"\u003cstrong\u003eBook now\u003c/strong\u003e\" button to schedule it for the given time and date or find out more about the lesson from the \u003cstrong\u003eView details\u003c/strong\u003e link to see:\u003c/p\u003e\n\u003cul\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eA brief description of your lesson\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eDetails about what it will involve and what you will be doing\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eThe material you'll be working on as a group, in PDF format, available for you to download\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eBrief information about the teacher who will be leading the lesson or a list of possible teachers\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eFor Live Group Lessons, a teacher is assigned only after the first student has booked the lesson, so don't be shy if you see that no one has booked yet!\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-center\"\u003e\u003cimg src=\"https://help.busuu.com/hc/article_attachments/18211918580626\" width=\"500\" height=\"125\"\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eOnce you've booked your lesson, you'll be able to add it to your calendar of choice, and this will also appear in your \u003cstrong\u003eUpcoming\u003c/strong\u003e lessons on your dashboard. This will be further confirmed by an email.\u003c/p\u003e\n\u003cfigure style=\"height: 44px; width: 100%;\" class=\"wysiwyg-table\"\u003e\u003ctable style=\"border-collapse: collapse; border: 1px solid #2F3941;\"\u003e\u003ctbody\u003e\u003ctr style=\"height: 44px;\"\u003e\u003ctd style=\"background-color: dodgerblue; border: 1px solid indigo; color: white; height: 44px; padding-left: 2%; padding-right: 2%; vertical-align: middle; width: 100%;\" class=\"wysiwyg-text-align-justify\"\u003eBusuu Live Lessons are exclusively available as part of Busuu for Business. To find out more about Busuu for Business, please visit the website \u003ca style=\"color: whitesmoke;\" href=\"https://business.busuu.com/\"\u003e\u003cstrong\u003ehere\u003c/strong\u003e\u003c/a\u003e. For FAQ, visit \u003ca style=\"color: whitesmoke;\" href=\"https://help.busuu.com/hc/en-gb/categories/12823976219794-Busuu-for-Business\"\u003e\u003cstrong\u003ehere\u003c/strong\u003e\u003c/a\u003e.\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"assigned a star rating, compiled from feedback from other \u003cem\u003estudents\u003c/em\u003e just like you. Once you find someone who fits your needs","result_type":"article"},{"id":17356090121234,"url":"https://busuu.zendesk.com/api/v2/help_center/en-gb/articles/17356090121234.json","html_url":"https://help.busuu.com/hc/en-gb/articles/17356090121234-About-Busuu-Live-Lessons","author_id":386865339237,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":11,"vote_count":21,"section_id":28255254233234,"created_at":"2024-02-28T20:23:33Z","updated_at":"2026-09-17T01:44:58Z","name":"About Busuu Live Lessons","title":"About Busuu Live Lessons","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-09-03T15:42:28Z","user_segment_id":null,"permission_group_id":204009,"content_tag_ids":[],"label_names":["lessons","live lesson","group lesson","live lessons","private lessons","private lesson","group lessons"],"body":"\u003cp class=\"wysiwyg-text-align-justify\"\u003eBusuu Live Lessons are part of our Busuu for Business corporate learning offer. These Live Lessons are where our corporate learners build confidence in online sessions with carefully selected, certified teachers. This is a \u003cspan class=\"wysiwyg-underline\"\u003ebusiness account-only service\u003c/span\u003e.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eYou can find more on our \u003ca href=\"https://business.busuu.com/\"\u003eBusuu for Business\u003c/a\u003e page.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eIf your organisation has provided you with Live Lessons, you’ll have the possibility to join:\u003c/p\u003e\n\u003cul class=\"wysiwyg-text-align-justify\"\u003e\n\u003cli\u003e\n\u003cstrong\u003ePrivate Lessons:\u003c/strong\u003e 45-minute lessons with a dedicated teacher who works with you to understand your needs and design a learning path and a bespoke curriculum. Private Lessons are tailored for each student.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLive Group Lessons:\u003c/strong\u003e 45-minute teacher-led lessons aligned with the self-paced curriculum. Up to 5 participants with matching fluency levels will benefit from practising spoken skills together in a supportive group.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003ch2 id=\"h_01H9E42QVGFEQD20123PEZJAE2\" class=\"wysiwyg-text-align-justify\" style=\"box-sizing: border-box; font-family: -apple-system, ' system-ui', ' Segoe UI', Helvetica, Arial, sans-serif; font-weight: 400; margin-top: 0px; font-size: 22px; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003eLessons Structure\u003c/h2\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eThere are 2 types of Live Lessons available for Busuu for Business learners.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e\u003cstrong\u003ePrivate Lessons\u003c/strong\u003e are completely tailored to you, offering the opportunity to develop your speaking skills by prioritising as much practice as possible. You can have an oral level assessment, focus on your weak points, develop skills you value or even benefit from an increased focus on business language skills for all modes of communication, including presentations, meetings and everything you need to master the language you need to succeed in your workplace.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e\u003cstrong\u003eLive Group Lessons\u003c/strong\u003e are designed entirely by our in-house learning designers. They are fully integrated with the self-led curriculum on Busuu, and just like it, they follow the Common European Framework of Reference, a recognised standard for creating language lessons. Live Group Lessons are also a great opportunity to bring the team together with an immersive language-learning experience.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cfigure style=\"height: 44px; width: 100%;\" class=\"wysiwyg-table\"\u003e\u003ctable style=\"border-collapse: collapse; border: 1px solid #2F3941;\"\u003e\u003ctbody\u003e\u003ctr style=\"height: 44px;\"\u003e\u003ctd style=\"background-color: dodgerblue; border: 1px solid indigo; color: white; height: 44px; padding-left: 2%; padding-right: 2%; vertical-align: middle; width: 100%;\" class=\"wysiwyg-text-align-justify\"\u003eBusuu Live Lessons are exclusively available as part of Busuu for Business. To find out more about Busuu for Business, please visit the website \u003ca style=\"color: whitesmoke;\" href=\"https://business.busuu.com/\"\u003e\u003cstrong\u003ehere\u003c/strong\u003e\u003c/a\u003e. For FAQ, visit \u003ca style=\"color: whitesmoke;\" href=\"https://help.busuu.com/hc/en-gb/categories/12823976219794-Busuu-for-Business\"\u003e\u003cstrong\u003ehere\u003c/strong\u003e\u003c/a\u003e.\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"bespoke curriculum. Private Lessons are tailored for each \u003cem\u003estudent\u003c/em\u003e. Live Group Lessons: 45-minute teacher-led lessons aligned","result_type":"article"},{"id":18208951045650,"url":"https://busuu.zendesk.com/api/v2/help_center/en-gb/articles/18208951045650.json","html_url":"https://help.busuu.com/hc/en-gb/articles/18208951045650-How-can-I-check-how-many-lessons-I-have","author_id":386865339237,"comments_disabled":true,"draft":false,"promoted":false,"position":6,"vote_sum":0,"vote_count":2,"section_id":28255254233234,"created_at":"2024-04-09T14:53:31Z","updated_at":"2026-09-24T19:49:16Z","name":"How can I check how many lessons I have?","title":"How can I check how many lessons I have?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-10-28T17:53:15Z","user_segment_id":null,"permission_group_id":204009,"content_tag_ids":[],"label_names":["lesson","lessons","live lesson","group lesson","live lessons","private lessons","private lesson","group lessons","credit","credits"],"body":"\u003cp class=\"wysiwyg-text-align-justify\"\u003eYou can check your lessons balance from the \u003cimg style=\"-webkit-text-stroke-width: 0px; background-color: #ffffff; border-width: 0px; box-sizing: border-box; color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; height: auto; letter-spacing: normal; max-width: 100%; orphans: 2; text-align: justify; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\" src=\"https://help.busuu.com/hc/article_attachments/18208951037458\" width=\"20\" height=\"16\"\u003e\u003cstrong style=\"-webkit-text-stroke-width: 0px; background-color: #ffffff; box-sizing: border-box; color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"\u003e Live Lessons\u003c/strong\u003e\u003cspan style=\"background-color: #ffffff;\"\u003e\u003cspan style=\"-webkit-text-stroke-width: 0px; display: inline !important; float: none; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"\u003e section after accessing your Busuu account from the website or by accessing your Busuu Live dashboard from the direct link \u003c/span\u003e\u003c/span\u003e\u003ca href=\"https://live.busuu.com/?tab=upcoming\"\u003e\u003cspan style=\"background-color: #ffffff;\"\u003e\u003cspan style=\"-webkit-text-stroke-width: 0px; display: inline !important; float: none; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"\u003e\u003cstrong\u003ehere\u003c/strong\u003e\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"background-color: #ffffff;\"\u003e\u003cspan style=\"-webkit-text-stroke-width: 0px; display: inline !important; float: none; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"\u003e. \u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003e\u003cspan style=\"background-color: #ffffff;\"\u003e\u003cspan style=\"-webkit-text-stroke-width: 0px; display: inline !important; float: none; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"\u003eOnce there, simply select the \u003cstrong\u003eMy Balance\u003c/strong\u003e button at the top right of your screen, right next to your Profile icon.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp class=\"wysiwyg-text-align-center\"\u003e\u003cimg src=\"https://help.busuu.com/hc/article_attachments/18208942480274\" alt=\"Screenshot 2024-04-09 at 15.42.19.png\" width=\"185\" height=\"55\"\u003e\u003c/p\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eHere, you can select your Private or Live Group lessons to check:\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e156cd65b5748c1418c8d0b5c3f0cab85\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003e\u003cstrong\u003eAvailable credits\u003c/strong\u003e: The number of lessons you can book (as provided by your admin). Please note that available credits expire if they are unused, so make sure to book your lessons promptly! You can see more on this on \u003ca href=\"https://help.busuu.com/hc/en-gb/articles/18357094148626-When-do-my-Live-Lessons-expire\"\u003e\u003cstrong\u003eWhen do my lessons expire?\u003c/strong\u003e\u003c/a\u003e.\u003c/p\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e19734be8640ce7d123540b61f82ab5f3\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003e\u003cstrong\u003eUpcoming lessons\u003c/strong\u003e: Lessons you have scheduled either privately with a teacher or Live Group Lessons booked.\u003c/p\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"e6c96e8e57bec30ae0d229e5f54bebbec\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003e\u003cstrong\u003eCompleted lessons\u003c/strong\u003e: A list of all of your completed lessons for this section.\u003c/p\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"eb5c20e3401e8fc465e452dc7a4a889f4\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003e\u003cstrong\u003eCancelled lessons\u003c/strong\u003e: Lessons that have been cancelled in the past, either by the student(s) or the teacher.\u003c/p\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"ecef7d537894d6a414edec4f45f3fa621\"\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003e\u003cstrong\u003eMissed lessons\u003c/strong\u003e: Lessons that were scheduled but not attended at the agreed start time and date.\u003c/p\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003cp class=\"wysiwyg-text-align-justify\"\u003eAfter your Busuu account admin provides you with Busuu Live lessons, you are responsible for managing them. Check our articles below to ensure that you are prepared to navigate through your lessons:\u003c/p\u003e\u003cul\u003e\n\u003cli class=\"ck-list-marker-bold\" data-list-item-id=\"e5861912bda54c716e2c099284ad374a4\"\u003e\u003cp data-pm-slice='1 1 [\"table\",{\"isNumberColumnEnabled\":false,\"layout\":\"full-width\",\"__autoSize\":false,\"localId\":\"18865d95-9cd4-4232-88a1-f86a40142c52\",\"width\":1800},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[877],\"background\":\"#fffae6\"},\"orderedList\",{\"order\":1},\"listItem\",null]'\u003e\u003ca href=\"https://help.busuu.com/hc/en-gb/articles/18211918590226-How-do-I-book-a-Live-Lesson\"\u003e\u003cstrong\u003eHow do I book a Live Lesson?\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003c/li\u003e\n\u003cli class=\"ck-list-marker-bold\" data-list-item-id=\"eb574d48d94ef8920a1e879920cc0bc43\"\u003e\u003cp data-pm-slice='1 1 [\"table\",{\"isNumberColumnEnabled\":false,\"layout\":\"full-width\",\"__autoSize\":false,\"localId\":\"18865d95-9cd4-4232-88a1-f86a40142c52\",\"width\":1800},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[877],\"background\":\"#fffae6\"},\"orderedList\",{\"order\":1},\"listItem\",null]'\u003e\u003ca href=\"https://help.busuu.com/hc/en-gb/articles/18238844779666-How-do-I-join-a-Live-Lesson\"\u003e\u003cstrong\u003eHow do I join a Live Lesson?\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003c/li\u003e\n\u003cli class=\"ck-list-marker-bold\" data-list-item-id=\"e04515b681a3ffb83396b069141f67bdb\"\u003e\u003cp data-pm-slice='1 1 [\"table\",{\"isNumberColumnEnabled\":false,\"layout\":\"full-width\",\"__autoSize\":false,\"localId\":\"18865d95-9cd4-4232-88a1-f86a40142c52\",\"width\":1800},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[877],\"background\":\"#fffae6\"},\"orderedList\",{\"order\":1},\"listItem\",null]'\u003e\u003ca href=\"https://help.busuu.com/hc/en-gb/articles/18356133971474-What-if-I-cannot-make-my-Live-Lesson\"\u003e\u003cstrong\u003eWhat if I cannot make my Live Lesson?\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003c/li\u003e\n\u003cli class=\"ck-list-marker-bold\" data-list-item-id=\"e98347d0592b14c4e19f5a7228121a39b\"\u003e\u003cp data-pm-slice='1 1 [\"table\",{\"isNumberColumnEnabled\":false,\"layout\":\"full-width\",\"__autoSize\":false,\"localId\":\"18865d95-9cd4-4232-88a1-f86a40142c52\",\"width\":1800},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[877],\"background\":\"#fffae6\"},\"orderedList\",{\"order\":1},\"listItem\",null]'\u003e\u003ca href=\"https://help.busuu.com/hc/en-gb/articles/18356204336530-What-is-Busuu-Live-cancellation-policy\"\u003e\u003cstrong\u003eWhat is the Busuu Live Lesson cancellation policy?\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003c/li\u003e\n\u003cli class=\"ck-list-marker-bold\" data-list-item-id=\"e90716dd6a3f14c99fa724016ec3da8b0\"\u003e\u003cp data-pm-slice='1 1 [\"table\",{\"isNumberColumnEnabled\":false,\"layout\":\"full-width\",\"__autoSize\":false,\"localId\":\"18865d95-9cd4-4232-88a1-f86a40142c52\",\"width\":1800},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[877],\"background\":\"#fffae6\"},\"orderedList\",{\"order\":1},\"listItem\",null]'\u003e\u003ca href=\"https://help.busuu.com/hc/en-gb/articles/18357094148626-When-do-my-Live-Lessons-expire\"\u003e\u003cstrong\u003eWhen do my lessons expire?\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003cfigure class=\"wysiwyg-table\" style=\"height: 44px; width: 100%;\"\u003e\u003ctable style=\"border-collapse: collapse; border: 1px solid #2F3941;\"\u003e\u003ctbody\u003e\u003ctr style=\"height: 44px;\"\u003e\u003ctd style=\"background-color: dodgerblue; border: 1px solid indigo; color: white; height: 44px; padding-left: 2%; padding-right: 2%; vertical-align: middle; width: 100%;\" class=\"wysiwyg-text-align-justify\"\u003eBusuu Live Lessons are exclusively available as part of Busuu for Business. To find out more about Busuu for Business, please visit the website \u003ca style=\"color: whitesmoke;\" href=\"https://business.busuu.com/\"\u003e\u003cstrong\u003ehere\u003c/strong\u003e\u003c/a\u003e. For FAQ, visit \u003ca style=\"color: whitesmoke;\" href=\"https://help.busuu.com/hc/en-gb/categories/12823976219794-Busuu-for-Business\"\u003e\u003cstrong\u003ehere\u003c/strong\u003e\u003c/a\u003e.\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"Lessons that have been cancelled in the past, either by the \u003cem\u003estudent\u003c/em\u003e(s) or the teacher. Missed lessons : Lessons that were scheduled","result_type":"article"},{"id":17478149399698,"url":"https://busuu.zendesk.com/api/v2/help_center/en-gb/articles/17478149399698.json","html_url":"https://help.busuu.com/hc/en-gb/articles/17478149399698-Busuu-Live-Set-up-and-Basic-Troubleshooting-Guide","author_id":386865339237,"comments_disabled":true,"draft":false,"promoted":true,"position":1,"vote_sum":-1,"vote_count":13,"section_id":28255254233234,"created_at":"2024-03-05T15:41:08Z","updated_at":"2026-09-29T12:19:45Z","name":"Busuu Live: Set up and Basic Troubleshooting Guide","title":"Busuu Live: Set up and Basic Troubleshooting Guide","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-10-22T16:40:15Z","user_segment_id":null,"permission_group_id":204009,"content_tag_ids":[],"label_names":["troubleshooting","live lesson","group lesson","live lessons","private lessons","private lesson","group lessons","set up"],"body":"\u003cp class=\"wysiwyg-text-align-justify\"\u003eWhether you are a student or a teacher, the online classroom can sometimes feel like a lot to take in. But don't worry! We're here to provide you with practical tips and solutions to help get you learning.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eThroughout this article, you will find how to set up your device for success and how to tackle common challenges such as connectivity problems or device glitches. So, let's get started and turn those technical difficulties into valuable learning experiences!\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003ch2 id=\"h_01HR7KEZEA4RRKV69NCZ7CEB8A\" class=\"wysiwyg-text-align-justify\"\u003eInitial Set up\u003c/h2\u003e\n\u003col\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eMake sure you are using a compatible device, along with a functional microphone and camera. You can check more about compatibility with Busuu Live on \u003ca href=\"https://help.busuu.com/hc/en-gb/articles/17356572890002\"\u003eHow do I access Busuu Live Lessons?\u003c/a\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eCheck your privacy settings on your device to grant permission to your browser to recognise your camera and microphone:\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://support.microsoft.com/en-gb/windows/windows-camera-microphone-and-privacy-a83257bc-e990-d54a-d212-b5e41beba857\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eFor Windows devices\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003eFor MacOS devices, check both articles for \u003ca href=\"https://support.apple.com/en-gb/guide/mac-help/mchlf6d108da/mac\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ecamera access\u003c/a\u003e and \u003ca href=\"https://support.apple.com/en-gb/guide/mac-help/mchla1b1e1fe/14.0/mac/14.0\" target=\"_blank\" rel=\"noopener noreferrer\"\u003emicrophone access\u003c/a\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eEnsure that your camera and microphone are correctly set up within your browser:\n\u003cul\u003e\n\u003cli\u003eFor Chrome, you can find instructions \u003ca href=\"https://support.google.com/chrome/answer/2693767?hl=en-GB\u0026amp;co=GENIE.Platform%3DDesktop\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehere\u003c/a\u003e\n\u003c/li\u003e\n\u003cli\u003eFor Firefox, please check the instructions on \u003ca href=\"https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ethis link\u003c/a\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eCheck that your camera and microphone are recognised on the Busuu Live Lesson portal:\n\u003col\u003e\n\u003cli\u003eAfter logging into the Busuu website, click on the \u003cimg style=\"box-sizing: border-box; border: 0px; height: auto; max-width: 100%; color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\" src=\"https://help.busuu.com/hc/article_attachments/17480247376786\" width=\"20\" height=\"16\"\u003e\u003cstrong style=\"box-sizing: border-box; font-weight: bold; color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e Live Lessons\u003c/strong\u003e\u003cspan style=\"color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\"\u003e icon in the top navigation bar\u003c/span\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\"\u003eClick on your profile icon (round profile picture) at the top-right of the screen\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\"\u003eSelect \u003cimg src=\"https://help.busuu.com/hc/article_attachments/17480247390482\" alt=\"Screenshot 2024-03-05 at 16.46.01.png\" width=\"20\" height=\"17\"\u003e \u003cstrong style=\"box-sizing: border-box; font-weight: bold; color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003eEquipment settings\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\"\u003eFrom the Equipment settings window, select the correct webcam, camera and microphone and test that these work (To avoid echo, use the same device for your microphone and speaker)\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\"\u003eSet your time zone correctly to avoid confusion with your lesson time:\u003c/span\u003e\n\u003col\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eAfter logging into the Busuu website, click on the \u003cimg style=\"box-sizing: border-box; border: 0px; height: auto; max-width: 100%; color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\" src=\"https://help.busuu.com/hc/article_attachments/17480247376786\" width=\"20\" height=\"16\"\u003e\u003cstrong style=\"box-sizing: border-box; font-weight: bold; color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e Live Lessons\u003c/strong\u003e\u003cspan style=\"color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\"\u003e icon in the top navigation bar\u003c/span\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003e\u003cspan style=\"color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\"\u003eClick on your profile icon (round profile picture) at the top-right of the screen\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003e\u003cspan style=\"color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\"\u003eSelect \u003cimg src=\"https://help.busuu.com/hc/article_attachments/17480277422866\" width=\"20\" height=\"19\"\u003e \u003cstrong style=\"box-sizing: border-box; font-weight: bold; color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003eTime settings\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eChoose the same time zone that you are using on your device. If you are unsure about this and wish to check it on your device settings, you can see how \u003ca href=\"https://support.microsoft.com/en-us/windows/how-to-set-your-time-and-time-zone-dfaa7122-479f-5b98-2a7b-fa0b6e01b261#:~:text=In%20Date%20%26%20time%2C%20you%20can,%26%20language%20%3E%20Date%20%26%20time\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehere\u003c/a\u003e for Windows and \u003ca href=\"https://support.apple.com/en-gb/guide/mac-help/mchlp1124/14.0/mac/14.0\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehere\u003c/a\u003e for MacOS devices\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2 id=\"h_01HR7MYNZ8P4WQ6S1HSWQRZCXZ\"\u003eDuring your lesson\u003c/h2\u003e\n\u003col\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eQuit all other apps which might be using your camera or microphone (i.e. apps such as Zoom or Skype):\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://support.microsoft.com/en-gb/windows/close-an-app-in-windows-10-6a212da5-6f26-2252-c72d-98544e606e9a\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eFor Windows devices\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://support.apple.com/en-gb/guide/mac-help/mchl834d18c2/mac\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eFor MacOS devices\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eMake sure your computer or device is fully charged or connected to a charger\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2 id=\"h_01HR7N8Y4M5ZRAZPHHXZPYGBG4\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eBasic troubleshooting\u003c/span\u003e\u003c/h2\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you are experiencing any issues during your lesson, please review that you are using a \u003ca href=\"https://help.busuu.com/hc/en-gb/articles/17356572890002\"\u003ecompatible device and browser\u003c/a\u003e and that your device is correctly set up according to the \u003cstrong\u003eInitial Set up\u003c/strong\u003e and that you've followed the steps set out in the \u003cstrong\u003eDuring your lesson\u003c/strong\u003e section.\u003c/span\u003e\u003c/p\u003e\n\u003ch3 id=\"h_01HR7SDAR04H6CZ9ZJH8J8523Q\" class=\"wysiwyg-text-align-justify\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you are still having issues with connecting to the lesson\u003c/span\u003e\u003c/h3\u003e\n\u003col\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eCheck that your network can reach our lesson provider by completing the test on \u003cspan style=\"font-weight: 400;\"\u003e\u003ca class=\"c-link\" href=\"https://app.chime.aws/check\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://app.chime.aws/check\" data-sk=\"tooltip_parent\"\u003ehttps://app.chime.aws/check\u003c/a\u003e\u003c/span\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eCheck that you are \u003ca href=\"https://www.whatismybrowser.com/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eusing the latest browser version\u003c/a\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eDisable any ad blockers or extensions which might negatively impact access to your network (if you are unsure, simply disable them all!)\n\u003cul\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eSee how to \u003ca href=\"https://support.google.com/chrome/answer/7632919?hl=en-GB\u0026amp;co=GENIE.Platform%3DDesktop\" target=\"_blank\" rel=\"noopener noreferrer\"\u003edisable ad blockers\u003c/a\u003e and \u003ca href=\"https://support.google.com/chromebook/answer/2589434?hl=en-GB\" target=\"_blank\" rel=\"noopener noreferrer\"\u003edisable extensions\u003c/a\u003e for Chrome\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eSee how to \u003ca href=\"https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons\" target=\"_blank\" rel=\"noopener noreferrer\"\u003edisable extensions\u003c/a\u003e for Firefox or \u003ca href=\"https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems\" target=\"_blank\" rel=\"noopener noreferrer\"\u003euse Troubleshoot Mode\u003c/a\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eIf your browser is up to date, try switching to a different \u003ca href=\"https://help.busuu.com/hc/en-gb/articles/17356572890002\"\u003ecompatible browser\u003c/a\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eRestart your device\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://support.microsoft.com/en-gb/windows/restart-reboot-your-pc-110262aa-fc79-1c33-7b00-c140ae3a6dac\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eFor Windows\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://support.apple.com/en-gb/guide/mac-help/mchlp2522/14.0/mac/14.0\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eFor MacOS\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003eCheck if an update is available for your operating system:\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https://support.microsoft.com/en-gb/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eFor Windows\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://support.apple.com/en-gb/108382\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eFor MacOS\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eDisable any Windows Firewall, Windows Defender, or third-party antivirus programs (McAfee, Symantec, Norton, Kaspersky, Avast, etc.), as these programs can sometimes block access to the other user on the call\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eTry switching to a different device if available\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch3 id=\"h_01HR7SDS52WTYC4PG1GFZGPZBM\" class=\"wysiwyg-text-align-justify\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf you are still having issues with your camera and/or microphone\u003c/span\u003e\u003c/h3\u003e\n\u003col\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003eComplete the steps provided within the \u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003eInitial Set up \u003c/strong\u003e(1-4) to verify a correct setup\u003c/span\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eComplete the steps provided within the \u003c/span\u003e\u003c/span\u003e\u003cstrong\u003eIf you are still having issues with connecting to the lesson\u003c/strong\u003e section\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eIf your camera is not recognised on your device:\u003c/span\u003e\n\u003col\u003e\n\u003cli\u003e\u003ca href=\"https://support.microsoft.com/en-gb/windows/camera-doesn-t-work-in-windows-32adb016-b29c-a928-0073-53d31da0dad5#:~:text=Right%2Dclick%20the%20webcam%20device%20with%20your%20mouse%20and%20select,to%20complete%20the%20driver%20update.\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eComplete the troubleshooting for Windows\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://support.apple.com/en-gb/102437#:~:text=built%2Din%20camera%3A-,Choose%20Apple%20menu%20%EF%A3%BF%20%3E%20System%20Settings%20(or%20System%20Preferences),it%20can%20use%20your%20camera.\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eComplete the troubleshooting on Mac\u003c/a\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cspan style=\"font-weight: 400;\"\u003eIf your problems are related to your microphone:\u003c/span\u003e\n\u003col\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003e\u003ca href=\"https://support.microsoft.com/en-gb/windows/fix-microphone-problems-5f230348-106d-bfa4-1db5-336f35576011\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eComplete the troubleshooting for Windows\u003c/a\u003e\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\"\u003e\u003ca href=\"https://support.apple.com/en-gb/guide/mac-help/mchla1b1e1fe/mac\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eCheck permissions on Mac\u003c/a\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch3 id=\"h_01HR7T6FVHE7T248ZC2MZEANAK\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf the problem persists\u003c/span\u003e\u003c/h3\u003e\n\u003cp class=\"wysiwyg-text-align-justify\" style=\"box-sizing: border-box; text-align: justify; color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003ePlease take a console screenshot to show our team the exact error. Here’s how:\u003c/p\u003e\n\u003col style=\"box-sizing: border-box; padding-left: 20px; list-style-position: outside; margin: 20px 0px 20px 20px; color: #333333; font-family: -apple-system, ' system-ui' , ' Segoe UI' , Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"\u003e\n\u003cli class=\"wysiwyg-text-align-justify\" style=\"box-sizing: border-box; text-align: justify;\"\u003eRight-click on the screen when the issue occurs\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\" style=\"box-sizing: border-box; text-align: justify;\"\u003eClick \u003cstrong style=\"box-sizing: border-box; font-weight: bold;\"\u003eInspect\u003c/strong\u003e\n\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\" style=\"box-sizing: border-box; text-align: justify;\"\u003eGo to the \u003cstrong style=\"box-sizing: border-box; font-weight: bold;\"\u003eConsole\u003c/strong\u003e tab\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\" style=\"box-sizing: border-box; text-align: justify;\"\u003eTake a screenshot of the text, including any red error messages\u003c/li\u003e\n\u003cli class=\"wysiwyg-text-align-justify\" style=\"box-sizing: border-box; text-align: justify;\"\u003eSend the screenshot along with a brief description of the problem to \u003cspan style=\"font-weight: 400;\"\u003e\u003ca href=\"mailto:livesupport@busuu.com\"\u003elivesupport@busuu.com\u003c/a\u003e\u003c/span\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cfigure style=\"height: 44px; width: 100%;\" class=\"wysiwyg-table\"\u003e\u003ctable style=\"border-collapse: collapse; border: 1px solid #2F3941;\"\u003e\u003ctbody\u003e\u003ctr style=\"height: 44px;\"\u003e\u003ctd style=\"background-color: dodgerblue; border: 1px solid indigo; color: white; height: 44px; padding-left: 2%; padding-right: 2%; vertical-align: middle; width: 100%;\" class=\"wysiwyg-text-align-justify\"\u003eBusuu Live Lessons are exclusively available as part of Busuu for Business. To find out more about Busuu for Business, please visit the website \u003ca style=\"color: whitesmoke;\" href=\"https://business.busuu.com/\"\u003e\u003cstrong\u003ehere\u003c/strong\u003e\u003c/a\u003e. For FAQ, visit \u003ca style=\"color: whitesmoke;\" href=\"https://help.busuu.com/hc/en-gb/categories/12823976219794-Busuu-for-Business\"\u003e\u003cstrong\u003ehere\u003c/strong\u003e\u003c/a\u003e.\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\u003cp\u003e \u003c/p\u003e","user_segment_ids":[],"snippet":"Whether you are a \u003cem\u003estudent\u003c/em\u003e or a teacher, the online classroom can sometimes feel like a lot to take in. But don't worry! We're","result_type":"article"}]}